If you are a Finnish citizen and you have online banking codes, a mobile certificate or a smart ID card, you can start your job search in the E-services.
If you cannot acces the E-services, please register following these instructions:
Log in to our online services using your online banking codes, a mobile certificate or a smart ID.
Check that your contact information is up to date. It is important that the TE Office can contact you if necessary.
Report any changes that you are aware of, such as employment relationships or studies beginning in the following three months. However, report only changes that are fully confirmed.
Enter your work history. Please complete the employment end dates and reasons. Also mention your previous or current entrepreneurial activities in your work history. Incomplete information may need to be checked by means of a clarification request or by telephone, which will prolong the processing of your case.
Complete your education history and study completion dates. You must also report incomplete studies for which you do not have a diploma or a notice of discontinuation of studies. Please note that after registration, you will no longer be able to change the work history or education information you have provided.
Remember to also report working as a family caregiver or being self-employed (such as freelance work). If necessary, use the Additional information field.
You must indicate from which agency you apply for the unemployment benefit. If you are a member of an unemployment fund and the employment condition is met, you apply for a benefit from your fund. Otherwise, the benefit is paid by Kela. The TE Office issues a labour policy statement to the payer regarding your right to unemployment benefit.
After submitting the registration, you will receive an acknowledgement of reception that will include the information you submitted, the period for which your job search is valid and instructions on how to proceed. Read it carefully.
If necessary, our service specialists will provide you with instructions in the E-services chat.
If you are a Finnish citizen and your job search situation will not change within the following three months, you will next be directed to assess your service needs in the E-services.
Respond to the service needs assessment immediately or at the latest within two working days of registration. If you do not respond to the service needs assessment by the given deadline, your job search will be discontinued.
Based on your answers, we will evaluate which services are most suitable for you.
If you are assigned to compose a plan, it must be drafted or approved within seven working days after you have made a service needs assessment. If you do not prepare or approve the plan by the deadline, your job search will be interrupted.
In your employment plan, describe your situation, your goals and any obstacles to finding a job. It is also possible that you will receive a proposal for a plan, or the plan shall be prepared together with an expert from the TE Office.
Remember to notify us in the E-services of the implementation of the tasks listed in your employment plan by the required deadline. The deadlines are shown in your plan. Failure to carry out tasks may result in a discontinuation of the unemployment benefit.
If you are about to become unemployed or laid off, or your employment is reduced to a shortened work week, read more on the following page:
If you are a member of an unemployment fund and your employment condition is met, apply for unemployment benefit from the fund of which you are a member. Otherwise, apply for unemployment benefit from Kela. The TE Services will notify them of your entitlement to unemployment benefit.
If you do not have online banking codes, a mobile certificate or a smart ID card, you can register using an online form, by phone or at a local TE Office.
If you cannot log into E-services, you can still register online using the following registration form:
(Note! The form does not work in Internet Explorer)
If you are unable to fill out the form but have previously been a customer of the TE Office, you can also register in the telephone service
If you are a new jobseeker and you do not have the opportunity to complete the online form, visit the TE Office in person. Take a valid identity card with you.
TE Office will contact you to prepare a service needs assessment and an employment plan. You will be contacted by telephone or letter. A service needs assessment and employment plan can be made with you either by telephone or at the TE Office.
If you are about to become unemployed or laid off, or your employment is reduced to a shortened work week, read more on the following page:
If you are a member of an unemployment fund and your employment condition is met, apply for unemployment benefit from the fund of which you are a member. Otherwise, apply for unemployment benefit from Kela. The TE Services will notify them of your entitlement to unemployment benefit.