How to use the services

Step 1: Start your job search in Oma työnhaku (the My Job Search) online service (in Finnish)
Step 2: Use the services of your local TE Office
Step 3: Make any changes in your job search information using Oma työnhaku (the My Job Search) services
(In Finnish)  
Step 4: Contact the Työlinja helpline

 

Step 1

Start your job search in Oma työnhaku (the My Job Search) online service (in Finnish).

  • The easiest and fastest way is to start your job search is to do it online (the link on the right).
    Log on to Oma työnhaku (the My Job Search) online service (in Finnish) using your personal banking identification code or an identity card with a chip.
    Your job search begins as soon as you have answered the questions in the online service and submitted the information.
    Unemployment benefits can only be paid from the day you start your job search.

  • To launch your job search, we will ask you to  provide the following information:
    your personal and contact data, educational and employment history and information about your job search. You will also be asked questions about your personal goals.
    These questions will help you assess your own situation and prepare you for your first interview with an employment and economic development services expert.

  • If you have been our customer before, some of the fields will be filled in with your information retrieved from our customer database.

  • You can also be a jobseeker if you are at work – in other words, before you become unemployed or your lay-off period starts.


Step 2

Use the services of your local TE Office

  • Once you have launched your job search using the online services, your search will be valid for 14 days after submitting your information.

  • Next, the TE Office will work with you to assess your situation and determine the most suitable services. The TE Office will also issue a labour policy statement for the unemployment fund or the Social Insurance Institution (Kela) on your eligibility for unemployment benefits.

  • Various TE Offices organise their services in different ways. Check the Local TE Services website (in Finnish) to find out what you should do in order to continue using the services (the link to Local TE Services on the right).

  • If you do not have a personal banking identification code or an identity card with a chip, you can only begin you job search by contacting the TE Office in person. If you are applying for an unemployment benefit, do contact the TE Office on the first day of your unemployment. Unemployment benefit can only be paid from the day you start your job search.

  • If necessary, bring with you to the TE Office your employment and study certificates and any other documents that have a bearing on your job search. These include
      - all certificates of employment that are relevant to your employment history
      - if you are still working, your employment contract
      - notice of lay-off and possible lay-off certificate if you have been laid off
      - qualification certificates and documentation on leaving an educational institution
      - proof of having completed the Finnish national military service or non-military service
      - if you are an immigrant: your passport/a certificate of your passport being held by the authorities and your work and residence permits
      - if you are under 25: any results of applying for places in education and training

  • Your job search goals and the services you need will be set out in your employment plan.

  • Keep your job search valid by keeping in touch with your TE Office as agreed.

  • Issues in which you can contact the TE Office
    - you are currently unemployed and your job search is about to expire
    - you would like to make an appointment

E-mail use in customer services is restricted. TE Offices cannot reply by e-mail to questions that are relevant to your situation and that require accessing confidential information.

NB! The ways in which the services of various local TE Offices are organised differ, and you should find out how the customers are advised to contact the Office. For the contact details and methods of using the services, see the page Local TE services (in Finnish).

 

Step 3

Make any changes in your job search using Oma työnhaku (the My Job Search) service (in Finnish)

  • Make sure that your customer information and the information on your job search are always up to date in our customer database.

  • Also inform the party paying your unemployment benefit of any changes in your job search situation.

  • You can notify us of the following changes through Oma työnhaku (the My Job Search) service (in Finnish) if you know the exact date on which the change will take effect:
      - you start working
      - you start studying
      - you go on maternity leave or other family leave
      - you start a business
      - you start doing your national military service or non-military service
      - you travel to another EU or EEA country or Switzerland to look for a job
      - you go on sick leave
      - you start serving a prison sentence
      - you retire on an unemployment pension

  • Also inform the TE Office about returning to work when your lay-off period ends.

  • You can also use the service to give new contact details.

Step 4 

Contact the Työlinja helpline

  • The national Työlinja helpline will help you when you need general advice on
      - employment and economic development services or on how to use the online services
      - questions about studying and funding your studies
      - change security
      - unemployment security

  • The Enterprise Finland online and telephone service will provide advice if you are planning to start a business.

 

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