Telephone service for personal customers

0295 020 713

Mon- Fri 9 a.m. to 4.15 p.m.

Telephone service for personal customers is busy due to high volume of contacts (21.7.2017)

Welcome to contact the telephone service for personal customers. We provide information in English on following matters:

  • Services offered by the TE Office
  • Employment benefit
  • Education
  • Online services (E-services)
  • Integration matters
  • General information on residence permits based on work

Examples on questions you can ask:

  • I am about to become unemployed, what should I do?
  • Is it possible to receive unemployment benefits while running a business?
  • How can I finance my studies?
  • How do I use the online services?

Calls will be answered in chronological order. If the lines are busy, you may either queue or leave us a request to call you back. A call back request can be made between 9 am and 1.30 pm. We will try to reach you by calling from a 0295-number, usually within one hour time.

Note that the telephone service will not make any authoritative decisions on your matters.

If possible, please use our online services. In order to report changes in your job search, click on the E-services button on the front page of our webpage. The online service is provided in Finnish and Swedish.