The telephone service may be busy especially during lunch hours 11-13.15 o’clock.
Unemployment security advice is a national advisory telephone maintained by the TE Services that provides information and answers to questions such as
We answer callers in their calling order. If all advisers are busy when you call, you can stay on hold; 9 a.m to 1.30 p.m., you can also choose passive queuing which means that you will be called back once from a number starting with 0295. When you call the service, you will always receive up-to-date information on the queue to the service and instructions on how to proceed.