You do not need to find out yourself - if you are a customer of the pilots, you will be notified of it in person either by letter or in the E-service. If you register as an unemployment jobseeker during the pilot or notify the TE Office that you have become unemployed, you will be informed through the E-Services.
You are a customer in a local government pilot if you have registered as a jobseeker and your municipality of residence is part of a regional pilot and you are unemployed, laid-off, employed or enrolled in a service promoting employment and belong to one of the following groups:
Both the customers of the local government pilots and those of the TE Office must register as jobseekers in the E-Services of the TE Services. The local government pilot does not change the process for applying for the unemployment benefit from Kela or the unemployment fund. However, the jobseeker’s search must be valid.
The plan you made at the TE Office also obliges you to become a customer of the local government pilot until a new plan is drawn up for you there.
The plan and the tasks agreed for it can be found in E-Services.
When you are a jobseeker, you are a customer of the local government pilot during the entire pilot, i.e., until 30 June 2023. For example, if you find employment on a fixed-term basis during this period but become unemployed again, your registration as a customer in the trial will continue.
The bilingual municipalities belonging to the pilot areas are Espoo, Hanko, Helsinki, Kokkola, Porvoo, Raasepori, Turku and Vantaa. Other municipalities belonging to the pilot areas are monolingual. In accordance with the Language Act, you, as a customer, have the right to use Finnish or Swedish in official matters. If the services that you receive will be transferred to a monolingual pilot municipality, but you want to receive service in Swedish, you can choose to remain a customer of the TE Office.
If you move and your municipality of residence changes, your registration as a customer will also be transferred to your new municipality of residence, if it belongs to a local government pilot area. If it does not, your registration as a customer will be transferred to the TE Office. You will be notified of where your registration as a customer will be transferred.
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