Frequently asked questions about the effects of coronavirus

Updated March 31, 2020

Services

For matters concerning the services you need, you can contact your local TE Office or phone their national telephone service to agree on how to proceed. However, first check whether your question is already answered in the online E-services. The service is available 24/7.

By following the instructions of the TE Office and the health authorities, your unemployment security rights remain unaffected, even if, for example, customer events are cancelled or rearranged. Our national website and the TE Office’s website will be updated with information as it becomes available.

What do I do if I become unemployed or if I am laid off?

Register as an unemployed jobseeker no later than on your first day of unemployment. The easiest and fastest way to do this is to use the E-Services online. You can also start your jobseeking process by calling your TE Office or the national telephone service. If you have been laid off for production-related and financial reasons, you do not need to submit a lay-off certificate to the TE Office.

If you do not have access to electronic or telephone services, the TE Offices also provide forms as printouts. On the website of your TE Office (>Asioi meillä), you can find office-specific contact information and where forms are available.

Further information:

Legislative amendment extends employees’ right to unemployment benefit during lay-off and provides easier and quicker access to unemployment benefit (31.3.2020)

How to begin your job search

If you become unemployed

If you are laid off 

Change security for dismissed employees

How does the coronavirus situation affect my right to unemployment security?

If you follow the instructions issued by the TE Office and healthcare authorities, your right to unemployment security remains unchanged.

More information on unemployment security

Will my jobseeking process and unemployment security be interrupted if previously agreed meetings or events are cancelled due to coronavirus? Do I have to report the cancellation somewhere?

If you follow the instructions issued by the TE Office and healthcare authorities, your right to unemployment security remains unchanged.

First, check the E-Services whether you have received further instructions, or submit a contact request to the TE Office; most contact requests are processed within five days. The corona situation may extend response times.

What happens if my work try-out or training is cancelled because of coronavirus?

If labour market training cannot be carried out in the current situation and the provider of the training and the TE Office jointly agree to suspend labour market training, no measures or sanctions will be imposed on you.

However, it may still be possible to organise some labour market training by remote learning for example, and in this case training is regarded as continuing normally.

First, check the E-Services whether you have received further instructions, or submit a contact request to the TE Office; most contact requests are processed within five days. The corona situation may extend response times.  

Contact details

Can work try-outs or pay subsidy work be carried out remotely?

Yes, if the nature of the work makes it possible to do it remotely. The TE Office assesses on a case-by-case basis whether guidance, for example, can be arranged in a sufficient manner.  

It is the employer's responsibility to find out what actions the legislation and collective agreement of the sector determine in exceptional situations and to follow the instructions issued by healthcare authorities.

Also see:  

Up-to-date information on the website of the Ministry of Economic Affairs and Employment

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