7 September 2020, updated 14 September 2020 and 17 September
A maintenance update for the TE Service's information systems is cancelled. TE services are available as usual between Friday 18 September 2020 and Monday 21 September 2020.
A maintenance update will be carried out for the TE Services’ information systems, which is why E-Services for both individual customers and employers will not be available. The downtime starts at 12 noon on Friday 18 September 2020 and ends at 7 am on Monday 21 September 2020.
All phone and chat services will also be unavailable due to the maintenance update.
If you are unable to deal with your matter due to a service interruption, please contact us as soon as possible after the interruption has ended. Cases that have not been dealt with due to the downtime can be rectified afterwards. Please be prepared for congestion in both telephone and network services after the downtime has ended.