Telephone service for personal customers is busy due to high volume of contacts


TE Services' telephone service for personal customers is experiencing high volume of contacts.

  • When you call us, you hear an update about the service’s status and instructions.
  • If you are offered a callback, please wait. You will be contacted as soon as possible.
  • If your matter is not urgent, please contact us again on another day.
  • Remember that you can use E-Services 24 hours a day, 7 days a week.

If you are not able to take care of your matter due to our busy service, we will acknowledge your attempt and consider that you contacted us on the day when you tried to call us.

  • Do not disconnect the call before you are in the queue. That way we will be able to confirm your contact attempt.
  • Contact us again on another day and tell us when you tried to call.